Avatar AI
Welcome Agent
Katie
The Welcome Agent avatar is designed to train and coach hospitality professionals in the tourism and hotel sector.
It recreates realistic situations at the counter of a hotel, at the entrance of a museum or in a tourist office, and allows to practice customer relations, request management and professional postures.
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Through a digital totem, the AI avatar can also welcome users, answer their questions, guide them in their journey and provide them with a personalized experience, while collecting useful data to analyze needs and improve service quality.
🟦 Welcome and guide visitors upon arrival, mastering practical information (schedules, rates, services available).
🟦 Answer questions accurately, whether they are about the place visited, local cultural activities or hotel services.
🟦 Handle specific situations: claims, busy customers, families, international visitors or people with reduced mobility.
🟦 Adopt the right welcoming postures through an immersive training that allows you to develop professionalism, warmth, and adaptation to each profile.
🟦 Practice multilingual to ensure a quality welcome, regardless of the visitor’s language.
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Katie helps to develop the key skills of the receptionist profession and embodies them in certain situations: communication, sense of service, management of emotions, and adaptability.